Need to make a return? Just email us at firstname.lastname@example.org to let us know within 7 days of receiving your order.
Items must be returned in original condition, unused and unwashed, with all original packaging and placed in a shipping box. Misette doesn't cover the cost of return shipment. We reserve the right to deny a refund, exchange or store credit if the item(s) returned are not in original condition or do not meet our quality standards. All sale items are FINAL SALE.
Pick-ups are not included in this service. Any duties paid are nonrefundable. We require that all returns be mailed with tracking, and they must arrive within 10 days of initiating the return process. Once we receive your return and confirm its condition is acceptable, we’ll process your refund to the original form of payment within 10 to 12 business days. All sales taxes will be refunded, however original shipping charges are nonrefundable. You will receive an email notification when your order has been refunded. Misette cannot accept responsibility for any packages lost, stolen or damaged in transit.
We’re unable to process exchanges at this time. If you’d like a new style or color, you may return the original item and then place a new order. If you need assistance, please contact us at email@example.com.